Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ZENRA Paris.

Personal Information We Collect
When you visit ZENRA Paris, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse ZENRA Paris, we collect information about the individual web pages or products you view, which websites or search terms referred you to ZENRA Paris, and details about how you interact with our website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org .
  • Log Files: Track actions occurring on ZENRA Paris and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse ZENRA Paris.

Additionally, when you make or attempt to make a purchase through ZENRA Paris, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?
We use the Order Information we collect to fulfill orders placed through ZENRA Paris (including processing your payment details, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • When consistent with your preferences, provide you with information or advertising related to our products or services.

We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address) and, more generally, to improve and optimize ZENRA Paris (for example, by generating analytics about how our customers browse and interact with the site and to evaluate the success of our marketing and advertising campaigns).

Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our store – you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use ZENRA Paris – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights.

Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via the links below:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Do Not Track
Please note that we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., if you place an order through ZENRA Paris) or pursue our legitimate business interests as listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through ZENRA Paris, we will maintain your Order Information for our records unless and until you request its deletion.

Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

 

Contact information:

Email: info@zenraparis.co.uk

Or contact us through our contact form.

Company information:

ZENRA Paris

Adress: 44 King St, Cambridge CB1 1LN, United Kingdom

Email: info@zenraparis.co.uk

Contact form: https://zenraparis.co.uk/pages/contact

Telephone number: +44 07586584089

Our customer service team is at your service from Monday to Friday, from 9 AM to 5 PM. We aim to answer all emails within 24 hours.